Texas Municipality Deploys Advanced City-Wide Network with Comcast Business
Scalable Network Helps City of Richmond Support Region’s Economic Growth and Modernize Community Services
Houston, Texas – Live News – Comcast Houston
Comcast Business today announced that the city of Richmond, Texas is leveraging Ethernet Dedicated Internet, VoiceEdge cloud-based VoIP, Business Internet, and Ethernet network services to empower employees with the city the ability to effectively configure remote working environments. In addition, Comcast’s city-wide fiber-rich network supports city operations and automated call attendants with VoiceEdge, which have helped the city modernize and deliver better value to members. of his community.
“Comcast Business has helped us increase our ability to provide services to our citizens and grow internally to support applications that serve the community,” said Jose Medina, IT analyst for the City of Richmond. “Now we are in a position where we can grow easily and we are ready for it.”
The City of Richmond has modernized its grid systems to strengthen its response to unforeseen disasters. With the implementation of Comcast Business VoiceEdge, city employees were able to move their phone lines with them through the VoiceEdge mobile app – a capability that proved invaluable soon after installation, when Hurricane Harvey caused massive flooding in city facilities. The COVID-19 pandemic has been another point of proof of the city’s preparedness, as city employees have relied on the services of Comcast Business to work remotely.
Since implementing its scalable network, the City has also virtualized and consolidated its individual servers into a single data center, established VPNs, and connected all of its remote sites. Now all city facilities, including the police department, fire stations, town hall and public works facilities, are part of the network.
A long-time customer of Comcast Business, the city is the county seat of its region. Because it is located just outside of Houston between four Texas counties, it predicts significant population and economic growth over the next several years. Comcast Business services have helped the city not only solve short-term networking challenges, but implement solutions that can grow and adapt over time with the city’s population and economy.
City Manager Terri Vela said, “Our long-standing partnership with Comcast Business has made it easier to maintain services as we modernize to effectively serve our customers and citizens. In recent years, our employees have been faced with multiple disasters requiring relocation of work areas or remote work. The cost-effective modernization of the city’s grid system allowed our teams to be responsive and improved Richmond’s preparedness for long-term challenges. Comcast Business also offers the City of Richmond the simplicity of adding systems to the fiber optic network, which allows us to prepare for the continued growth of the region. “
“Comcast Business is proud to provide technology solutions to growing municipalities like the City of Richmond that help city managers succeed in their short and long term operations,” added Vince Margiotta, vice president of business services for the Houston area of Comcast. “We are pleased that our partnership with the city is helping to provide cutting-edge technological solutions that support its employees and citizens.”
About Comcast Business
Comcast Business offers a suite of connectivity, communications, networking, cybersecurity, wireless and managed solutions to help organizations of different sizes prepare for the future. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider for small and medium-sized businesses and a leading service providers in the business market. Comcast Business has always been recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing Ethernet service providers.
For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness and on other social networks at http://business.comcast.com/social.
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