Cultural centers

Cultural Center Attendant – Q City Metro

Position Summary
**This position is for daytime hours during the week and weekends**

Performs responsible semi-skilled work by communicating with the general public, opening, closing and monitoring facility operations and assisting with recreational activities; performs related work as required. The work is carried out under the regular supervision of the manager of cultural recreation.
Essential job function
Answer the phone; registration of participants; assist program participants.
(These are only intended to illustrate the different types of work performed. The omission of specific tasks does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Performs customer service and receptionist activities, including answering the phone
Registers program and event attendees.
Collects program fees and accounts for assets.
Updates participants with class information.
Reports problems with the installation such as burnt out lights, alarm or elevator problems.
Assigns cleaning or other duties to community service workers.
Unlocks interior doors for courtyards; operates the facility’s heating and air conditioning system.
Supervises the conduct and safety of facility users and tenants.
Operates the facility’s alarm and security systems.
Help set up and take down for special events; helps decorate rooms for special events.
Cleans the building and grounds as needed; maintains toilet supplies and other items as needed.
Performs related tasks as needed.

Knowledge, skills and abilities
KNOWLEDGE, SKILLS AND ABILITIES:
Some knowledge of methods and practices applied in office/receptionist work; Working knowledge of office equipment and light maintenance; Good writing and problem-solving skills; Ability to establish effective working relationships with associates and the general public.

EDUCATION AND EXPERIENCE:
Any combination of education equivalent to some high school coursework and some experience in recreational programming, facilities management, office work, or a related field.

PHYSICAL REQUIREMENTS:
This is light to medium work requiring the occasional exertion of up to 20 pounds of force, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires climbing, stooping, reaching, standing, walking, pushing, pulling, lifting and grasping; vocal communication is necessary to express or exchange ideas by means of speech; hearing is needed to perceive information at normal levels of spoken words; visual acuity is required for assembly or fabrication of parts at arm’s length or arm’s length, to determine accuracy and thoroughness of work, and to observe general surroundings and activities; the worker is subject to indoor and outdoor environmental conditions. The worker may be exposed to bloodborne pathogens, cleaning products and chemicals and may be required to wear specialized personal protective equipment.

Reasonable accommodations may be made to enable people with disabilities to perform essential duties.